All of our Web Hosting Packages have been configured with our Billing System to automatically create and deploy once the first initial payment has been received and verified.

Once this has occurred you will receive an email shortly after with your account details and other important information.


We highly recommend you keep this in a safe place!

Once you have all of your Website files stored locally on your machine somewhere, you will need to have 2 things handy:

Believe it or not, the above is a very common question, that gets asked a lot.

So you have just finished creating and uploading your dream Website, and have got your Web Hosting Package all setup but yet can't seem to access the site?

First, off you should check you have the domains name Server's pointing to the Host's, for Black Label customers this information is sent to you via email.

After doing so there is a time period you have to wait regardless of host, or domain provider, ranging from 24-48 hours. It is during this period that the changes you just made to the Name Servers propagate, also know as take effect.


This process cannot be sped up by us, your domain provider or anyone, it is simply a waiting game.

To begin you will need your Client Area details handy.

Navigate to https://blacklabelhost.com/order and log in, select your Web Hosting Package and then "cPanel". From here you can scroll down until you see "FTP Accounts" from here you should proceed to fill out all fields as required.

Please note, the "FTP Directory" box allows you to restrict which folders the user is able to access. If you are creating an account for yourself or someone who will need access to "Public_HTML" and folders on the same level as it, ensure the box has nothing additional entered in it, after the pre-defined content. This will allow the user to access all files and folders without restrictions.

To begin you will yet again need your Client Area details handy.

Navigate to https://blacklabelhost.com/order and log in, select your Web Hosting Package and then "cPanel". From here you can scroll down until you see "FTP Accounts"

Proceed to create the account as normal (for assistance, please see above.) The only thing we have to change here is, "Directory" if I for example have a domain of:

Once you have logged into your Client Area, and have accessed cPanel you will need to scroll down until you see "Sub Domains" from here you can simply enter the Sub Domain you wish to add, along with the domain it is to be added to. The document root will automatically be populated once the 2 above fields have been filled out. For most users, we suggest leaving this at its default setting.

Once you have filled out all of the required details, you can select "Create", the Sub Domain may not be accessible straight away as you will have to create "A Records" for it, pointing to your Web Hosting Package and then wait the propagation period again.


A Pro Tip:
If you know what Sub Domain you would like in advance, create the "A Record" as soon as possible, as the propagation period will have them started, and may have even completed, meaning you don't have to wait after creating the Sub Domain.

There's no doubt about it, Databases are very useful things if you know how to use them. Read below to find out how to create your very own SQL Databases here at Black Label Host.

Please begin by logging into your Client Area, and loading up cPanel. Once cPanel is loaded, scroll down to the "MySQL Database Wizard", this process will guide you through not only creating your Database but also creating a User and assigning them to said Database.

Once you have run through the process, you can your new Database from cPanel by clicking on "phpMyAdmin"